Lighting Sales Engineer - North East

Copied to clipboard

DEPARTMENT: External Sales

RESPONSIBLE TO: Northern Regional Sales Manager

PURPOSES OF JOB: To continually develop business by selling the Company’s range of lighting products. To develop business with specifiers, lighting Consultants and end users.

MAIN TASKS:

• To identify potential clients and requirements in the market and increase sales turnover.

• To achieve Sales targets.

• To gain knowledge of customer requirements and give feedback to Regional Sales Manager.

• To have on going competitor awareness, new products, prices, samples, literature and any other information and to feedback to Regional Sales Manager.

• To build and develop relationships with clients.

• To achieve a specification and ensure that this is followed through to a successful conclusion.

• To liaise with various departments within the Company to ensure satisfactory customer support/backup.

• To observe Health & Safety regulations and encourage others to do so.

• To carry out any task delegated by the Regional Sales Manager.

If you are interested in the role, please do not hesitate to apply to Recruitment@Thorlux.co.uk.

Look forward to hearing from you.

Product Manager - Industrial & Exterior

Copied to clipboard

We have a fantastic new opportunity for a Product Manager who will be specifically focused on the management and growth our successful range of industrial & exterior luminaires based at Thorlux Redditch.
PURPOSE OF JOB:
To lead the profitable growth of all industrial & exterior product lines across all sales regions. The Product Manager is responsible for the product specification, profit margins, management and marketing activities in all selling regions.
MAIN DUTIES WILL CONSIST OF:
* To carry out analysis and have full understanding of market trends, regulatory standards, changes and impacts in key markets and to understand competitor strategies with regards to industrial & exterior lighting products and solutions.
* To carry out analysis and have full understanding with respect to price, competition, product specification, sectors and use this information to assist in creating a strategic plan.
* To develop marketing and sales tools that set out the unique selling points (USPs) and value added propositions for new products to assist the sales teams.
* In line with the business strategic plan, assist in researching and defining target sectors along with the products that are required in those markets.
* To provide the outline brief and business case for new product ranges/special designs, including market analysis and sales/customer feedback.
* To manage the life cycle of the product ranges to ensure longevity and profit maximisation through value added value engineering (VAVE) and price management.
* To understand how the pricing structure works for the product ranges. Establish costs during product development and assist with market pricing referencing competitor products and alternative products in the range.
* To assist in the creation and production of marketing content and materials.
* To provide training and support for the relevant products to both internal and external, home and international sales.
* Manage designated key customers and work with them in developing luminaire specifications and products that meet their specialised requirements.
* Provide an in-depth bi-annual report detailing product range performance, analysis, trends and suggested actions.
* Conduct professional CPD seminars to both internal and external, home and international audiences.

SUCCESSFUL CANDIDATE:
* Strong appreciation for the technical applications of lighting.
* Ideally be familiar with the relevant British Standards and industry guideline documents.
* Fully conversant in MS Office (Word, Outlook, Excel, PowerPoint etc.).

Purchase Ledger Administrator

Copied to clipboard

REPORTING TO: Financial Director

JOB PURPOSE
* Maintain an accurate purchase ledger system for appropriate companies
* Raise payments in accordance with the company’s internal control guidelines
* Process and pay expenses and credit card transactions in accordance with the company’s policy and train people to use the expense reporting system
* Continuous improvement of processes within the accounts function and development of the role
KEY RESPONSIBILITIES
* Process supplier invoices and credit notes, ensuring that they are:
Authorised in accordance with the company’s internal control guidelines;
Coded correctly; and
Numerically correct
* Maintain the supplier accounts in the ERP and payment systems, ensuring that all changes are appropriately checked and authorised
* Reconcile supplier accounts and statements on a regular basis, resolving any differences
* Liaise with suppliers in a professional and courteous manner
* Co-ordinate with other areas of the business to ensure that invoices are processed in time for the month end closedown
* Prepare payments when required, ensuring any ad-hoc payments are appropriately authorised and checked
* Cover for other purchase ledger staff in their absence,
* Process company credit cards
* Administration and maintenance of CIS sub-contractor accounts
* Other duties commensurate with the skills and experience of the person in the role, including assisting other members of the finance department.

PERSON SPECIFICATION
* Recognised accounting qualification (e.g. AAT) or else qualified by experience
* Attention to detail and logical with problem solving abilities
* IT literate with systems experience and good excel skills
* Flexible, hardworking and honest individual who can work as part of a team
* Medius, Sage and/ or M3 experience would be helpful but not essential
* Experience of working in a shared service environment would be preferable

If you interested in the role, please send your CV to Recruitment@Thorlux.co.uk.

We look forward to hearing from you soon.

Regards

Receptionist

Copied to clipboard

Reporting to: Sales Office Manager

Purpose:
As the front of house, you will represent the company with professionalism, expertise, friendliness, and clear communication, both in person and over the phone, to ensure exceptional customer service

Requirements:

• To maintain the area around reception, ensuring that the signing in I Pad is open and set up, ready to check in visitors and that the label machine is switched on, and furnished with ample labels.
• Ensure the signing in book is available in case of system breakdown, along with ID Badges.
• To ensure that all visitors are made aware of the fire evacuation procedures, as detailed on the I Pad, in line with Company policy and ensure they are met/collected by the appropriate person/dept.
• To ensure that the switchboard is operational each morning and to report any issues to the IT Department.
• To ensure compliance with any/all switchboard testing as dictated by IT.
• To ensure a working knowledge of the desk top telephone, in the event of a power cut, or to comply with any request from IT to use same.
• To maintain an up-to-date list of departments/personnel, available in the telephone directory (BLF List) to assist with daily calls.
• To have a comprehensive knowledge of the business areas, within Thorlux Lighting and the subsidiary companies, to ensure customers/calls are directed appropriately.
• To announce all calls when appropriate, to all Directors, Credit Controller and IT personnel.
• To understand the basic framework of business terminology, to ensure customers are dealt with appropriately.
• Daily to open Microsoft outlook for email, in respect of the: thorlux@thorlux.co.uk generic email/the inbox. In order to read/forward or delete as required.
• To open Mimecast; to check both personal and Company emails, throughout the day.
• To open Tensor Staff Attendance Board, to view personnel status of being either in or absent each day, to assist with members of staff enquiries
• To act on Cisco Meraki requests for Wi-Fi access and maintain database. To ensure all requests are vetted accordingly.
• To maintain/complete a daily record of Directors/Managers meetings, extracted from their personal diaries.
• To schedule early cover for sales, to ensure continuity of customer service, prior to corporate opening time. To also cover the early morning calls for technical in the same professional way.
• To maintain the remote microphone. To report function/accessibility issues to Alex Reizlein when they arise
• To provide Tannoy messages/requests as prompted daily, including weekly announcements in respect of the factory wage slips, along with any National Announcements, as deemed appropriate by the Company.
• To convey sickness messages, furnished by Sales, to the appropriate person/department.
• To maintain a comprehensive list of Sales Representatives on the Label database, updating/deleting as necessary. Print labels as required throughout the day and replace print roll as needed.
• Facilitate the delivery of incoming post. Distribute parcels; sort/open and pigeonhole, named and unnamed letters and liaise with Sales to arrange collection.
• To frank all business post, placed in the post boxes; to include special deliveries, signed for and international services and post out and record personal post, on a regular basis.
• To develop a knowledge of European/International destinations, to ensure that the post is correctly identified, and the correct postage is allocated. (Royal Mail zone charts are available to assist.)
• Maintain the franking machine to include status reports/funds/replacement ink cartridges. To order materials as required. Report any unresolved problems to Frama and send all emailed correspondence to Carol Amoli.
• Ensure any post, placed in the appropriate subsidiary pigeonholes, is sent out each Friday.
• Maintain/audit the internal post book and email non payees periodically.
• Organise taxis and couriers on request.
• Liaise with Sales to facilitate break/holiday cover.
• Monitor alarms in post room and corridor. Alert/report details to the maintenance department.
• To follow emergency procedures as laid down by the Company, regarding evacuation to include: alerting members of staff by Tannoy, printing off a staff roll call, from Tensor, to make available to the Marshalls and collecting the emergency phone.
• To contact/page First Aiders when an accident/incident has occurred and/or arrange for the provision of a First Aid car from the list provided.
• Organise ambulance if required.
• To make available the pest control folder when prompted.
• To report any problems with toilets/failed lights/no water etc. to maintenance if reported to me.
• Maintain stock of stationery in the post room to include envelopes/elastic bands/paperclips etc. Ensure sufficient supplies of A4 paper are available and notify Warehouse when this depletes.
• Aid with photocopier problems, assist with photocopying and scanning when required to do so.
• To provide corporate details/address/VAT number when prompted by external callers.
• To envelope statements and invoices for Accounts daily.
• To collect daily, the breakfast/luncheon sheets to add individual costs to a dedicated spreadsheet. This is saved each Friday and emailed to wages and recruitment. All administrative procedures to maintain an up-to-date database etc.
• To provide ad hoc support to Directors as required, including database cleansing, internet/telephone research looking for work and email addresses/updating supplier database and work in CLM to add missing information.
• Provide support with the internal Staff directory updates, by checking and updating details as found necessary.
• To carry out any task delegated by the Sales Office Manager or Sales Admin Team Leader.

If you are interested in the role, please contact Recruitment@Thorlux.co.uk along with your CV.

We look forward to hearing from you

HR Department

Sales Coordinator

Copied to clipboard

DEPARTMENT: UK Sales, based at Thorlux Lighting in Redditch

RESPONSIBLE TO: UK Sales Office Manager

PURPOSE OF JOB: To provide the link between the customer and the company for prices, product information, availability, despatch information and the taking of orders.

MAIN TASKS:
• To answer telephone calls, emails from customers, responding to enquiries in a prompt and efficient manner.

• Follow up on agreed quotations/projects to gain further information to convert to orders

• Prepare and load quotations onto the CLM/M3 System for the company's products and forward to customers accordingly

• To maintain project and customer records on the CRM system.

• Appraise customer orders placed and enter onto the M3 Order Processing system

• Understand customer requirements and demands by building and maintaining relationships with customers both New and existing.

• Liaise with other departments to obtain the information the customer requires.

• Deal with customer returns and goods returns agreements.

• Observe company Health and Safety regulations and encourage others to do so.

• Ensure that equipment is properly used and maintained.

• Carry out any task delegated by the Sales Office Manager or the Sales Co-Ordinator Team Leader.

• To communicate effectively and professionally, verbally and in writing to customers and other staff at all times.

• To show a degree of flexibility with regards to working hours.

• To convey a professional manner at all times.

If you are interested in the role, please do not hesitate to contact Recruitment@Thorlux.co.uk

Look forward to hearing from you!

Sales Engineer - Hampshire & Dorset

Copied to clipboard

DEPARTMENT: External Sales

PURPOSES OF JOB: To continually develop business by selling the Company’s range of lighting products. To develop business with specifiers, lighting Consultants and end users.

MAIN TASKS:

• To identify potential clients and requirements in the market and increase sales turnover.

• To achieve Sales targets.

• To gain knowledge of customer requirements and give feedback to Regional Sales Manager.

• To have on going competitor awareness, new products, prices, samples, literature and any other information and to feedback to Regional Sales Manager.

• To build and develop relationships with clients.

• To achieve a specification and ensure that this is followed through to a successful conclusion.

• To liaise with various departments within the Company to ensure satisfactory customer support/backup.

• To observe Health & Safety regulations and encourage others to do so.

• To carry out any task delegated by the Regional Sales Manager.

If you are interested in the role, please do not hesitate to apply to Recruitment@Thorlux.co.uk.

Look forward to hearing from you.