Where could a career at Thorlux take you?

Thorlux employs approximately 400 people at its modern manufacturing facility in the Moons Moat area of Redditch, Worcestershire. We have been designing and manufacturing innovative luminaires and controls systems for over 80 years and are proud that 97% of our products are manufactured in the UK. Our luminaires are manufactured utilising our excellent facilities including automated punching and laser cutting machines, in house powder coating and state of the art surface mount technology (SMT) lines placing over 1,000,000 components every week. We have a long history and we genuinely care about our employees.

International Technical Sales Engineer

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Purpose of role:

To provide the link between the customer and the company for prices, product and technical information, availability and despatch information.

Main Tasks:

  • To support the International Business Development Manager with technical and sales queries.

  • To answer telephone calls, emails from customers, responding to enquiries in a prompt and efficient manner.

  • Follow up on agreed quotations/projects to gain further information to convert to orders.

  • Liaise with technical, design, projects, production and product managers.

  • To maintain project and customer records on the project tracker.

  • Understand customer requirements and demands by building and maintaining relationships with customers both new and existing.

  • Liaise with other departments to obtain the information the customer requires.

  • Deal with customer returns and goods returns.

  • Liaising with cost office and Product Managers for special prices requirements.

  • Observe company Health and Safety regulations and encourage others to do so.

  • Help to drive product development for international markets.

  • Support Exports Sales Office and IBDM with special product requirements.

  • Carry out lighting calculations when required.

If you are interested in the role, please do not hesitate to contact Recruitment@Thorlux.co.uk.

We look forward to hearing from you!

Apply

Lighting Sales Engineer - North East

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DEPARTMENT: External Sales

RESPONSIBLE TO: Northern Regional Sales Manager

PURPOSES OF JOB: To continually develop business by selling the Company’s range of lighting products. To develop business with specifiers, lighting Consultants and end users.

MAIN TASKS:

  • To identify potential clients and requirements in the market and increase sales turnover.

  • To achieve Sales targets.

  • To gain knowledge of customer requirements and give feedback to Regional Sales Manager.

  • To have on going competitor awareness, new products, prices, samples, literature and any other information and to feedback to Regional Sales Manager.

  • To build and develop relationships with clients.

  • To achieve a specification and ensure that this is followed through to a successful conclusion.

  • To liaise with various departments within the Company to ensure satisfactory customer support/backup.

  • To observe Health & Safety regulations and encourage others to do so.

  • To carry out any task delegated by the Regional Sales Manager.

If you are interested in the role, please do not hesitate to apply to Recruitment@Thorlux.co.uk.

Look forward to hearing from you.

Apply

Lighting Sales Engineer - North West London

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DEPARTMENT: External Sales

RESPONSIBLE TO: Southern Regional Sales Manager

PURPOSES OF JOB: To continually develop business by selling the Company’s range of lighting products. To develop business with specifiers, lighting Consultants and end users.

MAIN TASKS:

  • To identify potential clients and requirements in the market and increase sales turnover.

  • To achieve Sales targets.

  • To gain knowledge of customer requirements and give feedback to Regional Sales Manager.

  • To have on going competitor awareness, new products, prices, samples, literature and any other information and to feedback to Regional Sales Manager.

  • To build and develop relationships with clients.

  • To achieve a specification and ensure that this is followed through to a successful conclusion.

  • To liaise with various departments within the Company to ensure satisfactory customer support/backup.

  • To observe Health & Safety regulations and encourage others to do so.

  • To carry out any task delegated by the Regional Sales Manager.

If you are interested in the role, please do not hesitate to apply to Recruitment@Thorlux.co.uk.

Look forward to hearing from you.

Apply

Lighting Sales Engineer - Oxford/Berkshire/Buckinghamshire

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DEPARTMENT: External Sales

RESPONSIBLE TO: Southern Regional Sales Manager

PURPOSES OF JOB: To continually develop business by selling the Company’s range of lighting products. To develop business with specifiers, lighting Consultants and end users.

MAIN TASKS:

  • To identify potential clients and requirements in the market and increase sales turnover.

  • To achieve Sales targets.

  • To gain knowledge of customer requirements and give feedback to Regional Sales Manager.

  • To have on going competitor awareness, new products, prices, samples, literature and any other information and to feedback to Regional Sales Manager.

  • To build and develop relationships with clients.

  • To achieve a specification and ensure that this is followed through to a successful conclusion.

  • To liaise with various departments within the Company to ensure satisfactory customer support/backup.

  • To observe Health & Safety regulations and encourage others to do so.

  • To carry out any task delegated by the Regional Sales Manager.

If you are interested in the role, please do not hesitate to apply to Recruitment@Thorlux.co.uk.

Look forward to hearing from you.

Apply

Lighting Sales Engineer - South West London

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DEPARTMENT: External Sales

RESPONSIBLE TO: Southern Regional Sales Manager

PURPOSES OF JOB: To continually develop business by selling the Company’s range of lighting products. To develop business with specifiers, lighting Consultants and end users.

MAIN TASKS:

  • To identify potential clients and requirements in the market and increase sales turnover.

  • To achieve Sales targets.

  • To gain knowledge of customer requirements and give feedback to Regional Sales Manager.

  • To have on going competitor awareness, new products, prices, samples, literature and any other information and to feedback to Regional Sales Manager.

  • To build and develop relationships with clients.

  • To achieve a specification and ensure that this is followed through to a successful conclusion.

  • To liaise with various departments within the Company to ensure satisfactory customer support/backup.

  • To observe Health & Safety regulations and encourage others to do so.

  • To carry out any task delegated by the Regional Sales Manager.

If you are interested in the role, please do not hesitate to apply to Recruitment@Thorlux.co.uk.

Look forward to hearing from you.

Apply

Project Manager - Home Based with various commutes the M4 Corridor - Berkshire, Avon & South Wales

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Reports to: Major Projects Manager

Job Summary
The purpose of the role is to have full accountability and responsibility for managing and delivery of project works on time and to budget. Be responsible for generating and delivering a variety of project work on our customer sites.

Main Responsibilities:
* Identify and generate project opportunities.
* Supporting the Business Development team in liaising with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor.
* Work with Business Development, designers and sub-contractors to define and document scope(s) of work(s).
* Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins.
* Manage, run and draw up tenders on behalf of the customer as required with the Thorlux supply chain. Carry out full tender analysis of all sub-contractor returns.
* Be the key interface between all internal departments to ensure the smooth delivery of the installation.
* Work within the current CDM legislation and the respective duties to the role assigned.
* Identify, reduce and manage all statutory and commercial risks associated with the project they are leading.
* Ensure detailed look ahead surveys are carried out in preparation for mobilisation.
* Ensure Thorlux QHSE practices and processes are fully embedded in each project.
* Ensure full compliance with project management policies and procedures.
* Manage the day-to-day operational aspects of the project(s) “end to end”. Activities to include but not be limited to estimating, business development, surveying, sub-contractor management and site manager duties.
* Direct line management responsibility for a site based project supervisor.
* Ensure customer acceptance is adhered to, in writing and in line with the project plans.
* Mutually agree payment schedules and applications for payment to the benefit of the project and the business.
* Ensures project documents are complete, current and appropriately stored.
* Provide timely monthly reports to the Major Projects Manager in an agreed format.
Designers, manufacturers and suppliers of professional lighting systems since 1936 Designers, manufacturers and suppliers of professional lighting systems since 1936 Page 2 of 4

Business Development:
* Support the BD team to Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within Thorlux. Leverage opportunities through visibility and presence on customer sites.
* Liaise with colleagues to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours.

Building Relationships:
* Build strong effective working relationships with our customers, site teams and internal departments.
* Build a pipeline of supply partners and carry out supplier management with the correct approvals in conjunction with the central procurement team.

Commercial Awareness:
* Full accountability for the P&L on each project.
* Ensure that all financial objectives are met.
* Analyse variances and initiate corrective actions.
* Value all sub-contractor accounts and make application for payments.
* Ensure the projects achieve their financial goals and satisfy the commercial terms of the contract.
* Ensure all projects are managed through company policies and procedures in relation to commercial activities.

The Project Process:
* Define and understand the scope of work to meet the customer’s specification.
* Competitively price installation elements of the works whilst returning expected profit margins.
* Review all pre construction information and implement a construction phase plan.
* Engage with sub-contractors under the correct commercial terms.
* Define the project plan and programme to deliver the works.
* Appraise all sub-contractor RAMS to make sure that they are suitable and sufficient.
* Be in attendance on site for the works inclusive of any out of hour’s requirements.
* Set up the QHSE processes and make sure they are monitored.
* Ensure all variations to the works are captured, costed and claimed for.
* Make sure all O&M manuals are complete and available prior to practical completion.
* Close out all final accounts with both the customer and all those in the supply chain inclusive of project debt management.

Decision Making/Budgetary Control
* The post holder has full responsibility and financial control of the projects within their control.

If you are interested in the role, please do not hesitate to contact Recruitment@Thorlux.co.uk.

We look forward to hearing from you

Apply

Sales Coordinator

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DEPARTMENT: UK Sales, based at Thorlux Lighting in Redditch

RESPONSIBLE TO: UK Sales Office Manager

PURPOSE OF JOB: To provide the link between the customer and the company for prices, product information, availability, despatch information and the taking of orders.

MAIN TASKS:
• To answer telephone calls, emails from customers, responding to enquiries in a prompt and efficient manner.

• Follow up on agreed quotations/projects to gain further information to convert to orders

• Prepare and load quotations onto the CLM/M3 System for the company's products and forward to customers accordingly

• To maintain project and customer records on the CRM system.

• Appraise customer orders placed and enter onto the M3 Order Processing system

• Understand customer requirements and demands by building and maintaining relationships with customers both New and existing.

• Liaise with other departments to obtain the information the customer requires.

• Deal with customer returns and goods returns agreements.

• Observe company Health and Safety regulations and encourage others to do so.

• Ensure that equipment is properly used and maintained.

• Carry out any task delegated by the Sales Office Manager or the Sales Co-Ordinator Team Leader.

• To communicate effectively and professionally, verbally and in writing to customers and other staff at all times.

• To show a degree of flexibility with regards to working hours.

• To convey a professional manner at all times.

If you are interested in the role, please do not hesitate to contact Recruitment@Thorlux.co.uk

Look forward to hearing from you!

Apply

Site Services Engineers - Bucks, Oxfordshire, Berkshire

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Purpose of role:
To provide on-site assistance for, commissioning of Thorlux Lighting controls systems and rectification works.

Main Tasks:

  • Commissioning of Thorlux lighting Control Systems across the UK

  • Liaise with customers to advise on installation, connection and fault finding on all Thorlux Lighting control systems.

  • To arrange site visits with relevant parties from contractors to end users, in order to enable timely and effective commissioning of all control systems or site rectification work.

  • To keep active records on all projects to enable generation of commissioning certificates upon satisfactory completion of the commissioning process. To then ensure all relevant invoicing is carried out.

  • To report back on all issues relating to product defect/performance issues, and to actively advise on improvements.

  • To carry out any other task delegated to you by the Site Services Manager or the Senior Commissioning Engineer.

  • Organisation of day to day onsite work load

Requirements:

  • Some Technical knowledge

  • Experience of installing, commissioning and maintaining lighting and emergency lighting installations.

  • Logical thinker with the ability to plan and remain calm under pressure.

  • Excellent communication, organisational and customer service skills.

  • Computer literate and familiar with using Microsoft Office suites as well as bespoke stock checking/technical programs.

  • Flexibility of working hours may be required.

If you would like to apply for this position please send your CV to recruitment@thorlux.co.uk

We look forward to hearing from you!

Apply

How to Apply

Application Form

If you are interested in any of the above positions please download and complete the application form and return by email to recruitment@thorlux.co.uk. Alternatively you can print off the application form and complete with blue or black pen and return by post to the below address:

  • HR Department
  • Thorlux Lighting
  • Merse Road
  • North Moons Moat
  • Redditch
  • Worcestershire
  • B98 9HH
  • United Kingdom

You may include a CV if you wish but only submissions including the FW Thorpe Plc application form can be accepted.

For further assistance please contact the Group HR Manager on +44 (0)1527 583200.

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Where could a career at Thorlux take you?